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  • Versandkosten und -informationen

Shipping costs and information

Our logistics partners

Depending on the size of your order, shipping is carried out by DPD, DHL, GLS or a forwarding agent. In individual cases (bulky goods) our goods are also transported by other logistics partners after consultation with you. Deliveries to Austria are usually made by DPD.

For larger deliveries of approx. 30 kg or more, we ship by forwarding agent.

I. Shipping within Germany:

Shipping within the German mainland is free of charge for orders over 100 EUR incl. German VAT. If the order value is less than 100 EUR, we charge a shipping flat rate of 7.50 € incl. VAT (6.30 € plus VAT) per order. For shipping to German islands, shipping costs will be calculated by arrangement.

II. Shipping to Austria:

Shipping to Austria costs 11,90 € incl. German VAT (10,00 € plus VAT) for an order value of 100 € or more. If the order value is less than 100 € incl. German VAT, the shipping costs are 20.83 € incl. German VAT (17.50 € plus VAT).

For individual products where shipping to Austria is particularly cost-intensive, an additional surcharge will be added. This only applies to special cases and is shown on the product page.

III. Shipping to the Netherlands:

Shipping to the Netherlands costs 11,90 € incl. German VAT (10,00 € plus VAT) for an order value of 100 € or more. If the order value is less than 100 € incl. German VAT, the shipping costs are 20.83 € incl. VAT (17.50 € plus VAT).

For individual products where shipping to the Netherlands is particularly cost-intensive, an additional surcharge will be added. This only applies to special cases and is shown on the product page.

IV. Shipping to Switzerland:

For shipping to Switzerland, we charge product specific shipping surcharges, which are already marked on the product detail page.

Apart from the product specific shipping surcharges, no other shipping costs are charged. 

In the case of delivery to Switzerland (non-EU foreign countries), further customs duties, taxes or fees may be charged to the customer, however not to the supplier, but to the customs or tax authorities responsible there. We organise the customs clearance and the clearance fees are all included. If customs duties are charged by Switzerland, you will receive a corresponding invoice from the commissioned shipping company. In our shop you order free of VAT. You will also receive an invoice for the Swiss VAT due from the commissioned forwarding agent.

The customer is advised to contact the customs or tax authorities for details before placing the order. Further information can be found, for example, at http://xtares.admin.ch/tares/login/loginFormFiller.do.

V. Shipping to Italy:

Shipping to Italy costs 23,80 € incl. German VAT (20,00 € plus VAT) for an order value of 100 € or more. If the order value is less than 100 € incl. VAT, the shipping costs are 35,70 € incl. German VAT (30,00 € plus VAT).
For individual products, for which shipping to Italy is particularly cost-intensive, an additional surcharge will also be added. This only happens in exceptional cases and can be seen on the product page.

VI. Shipping to other countries:

If you would like us to ship to another country, please contact us via our contact form or at info@baushop-express.com and please state the item with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and - should delivery to the desired shipping address be possible - inform you of the shipping costs, as we must ask our shipping partner in advance about the shipping option and costs.

In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which must be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find further information, for example, at https://ec.europa.eu/taxation_customs/home_en and on import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

Bulky goods surcharge
For a few items there is a bulky goods surcharge, this is indicated on the respective product page. In order to offer you the best possible price for the delivery of bulky goods, the costs vary depending on the size and quantity of the items ordered. We base the bulky goods surcharge on the price we have agreed with the shipping company and thus keep the delivery costs as low as possible for you. Whether the bulky goods surcharge is calculated as a flat rate or per item also depends on the charges levied by the shipping company. On the product page of the item you wish to order, you will be informed how much the bulky goods surcharge is and whether it is charged as a fixed rate, i.e. for the delivery of any number of the same item, or per piece.

Delivery times

If you order before 3 pm, we will process your order on the same day.

For normal shipping, the postal route within Germany takes 2 to 3 working days, with the exception of the islands.

To Austria, the postal delivery usually takes 5 to 8 working days.

 

If you have any questions, please don’t hesitate to contact our customer service at info@baushop-express.com or +49 (0)831 575 3555 - we are here for you!